The Priority ERP solution has an extremely broad scope of functionality that is used in the most demanding of industries, from pharmaceuticals to aerospace manufacture, from project driven to service led organisations. As well as the ‘standard’ business functions of CRM, sales, finance, purchasing, production, planning; it also has modules for rarely covered areas such as customer service and project management. These functions are not third-party interfaces but written directly into the Priority solution according to our customers’ requirements. Tools such as Executive Information Systems that you would normally expect to pay extra for are standard in our strategy of supplying as complete a solution as possible for a section of the market that is often forced down a mix and match route.
Priority has full integration with Microsoft tools including Word, Excel, Outlook and Project. The extremely advanced level of software engineering in Priority provides the capability to customise the solution to each customer’s unique requirements without raising the support overhead and without jeopardising the ability to upgrade in the future. The architecture of Priority has been developed to ensure that customisations will work with any future release without the need for any further programming.
Priority has been used on mobile devices (mobile phones, PDAs, etc) for many years. And in addition it has a special SFDC module for reporting wirelessly and via barcode all your shop-floor transactions. As technology advances, you can be assured that Priority will be maintained at the forefront of technology providing our customers with the tools they need to lead their industries. Web-enablement has also been in the Priority portfolio from the earliest point. There are many customers who are making use of Priority’s business portal; each implementation geared specifically to the needs of the business, whether it is an intranet environment or a full-blown e-commerce site.
Management information is a vitally important aspect of the Priority solution. From on-line analytical reporting to Outlook-based executive dashboards, Priority provides vital and up-to-the minute executive information in the easiest possible format for managers to digest.
Platforms available for the Priority solution cover Windows and Unix with database options for Oracle and MS-SQL. The level of service that customers receive is of maximum importance. This is manifested in many ways. Firstly, the response to customer queries is fast and effective. Secondly, with Priority, users have seen that additional functionality they have requested has been added to the core product at the first available opportunity. This is not dependent on user group structures, customer size or any other ethereal criteria, but by the fact that it is a customer requirement. What is good for current customers must be good for future customers. Thirdly, implementation methodology is vital with ERP installations. eMerge consultants are all trained in-house and have the skills to deliver everything that their customer requires, whether it is project management, application knowledge, business process analysis, system programming or any other aspect. This reduces the number of contacts required in an implementation which brings quality, simplicity and speed to the whole process. Finally, we understand that providing and supporting an ERP solution is a long-term commitment to our customers’ businesses. We also provide ongoing reviews to ensure our customers are operating their ERP solution to the maximum effectiveness.
< back to suppliers |
